WELCOME TO THE VOLKSWAGEN EMPORIUM WEBSITE.

These TERMS AND CONDITIONS apply to the use of the websites at www.volkswagenemporium.co.uk

1.INTRODUCTION

By accessing and using the sites www.volkswagenemporium.co.uk you agree to be legally bound by the terms and conditions laid out herein. If you do not agree with these terms and conditions you should not access or use the site.

If you are under the age of 16, please get permission from a parent or guardian, before accessing and downloading any media from the site.

Any downloads from this site are subject to a 'LIMITED USER LICENCE'see below for details.

The ‘site’ means the web site known as www.volkswagenemporium.co.uk

The ‘owner’ & ‘author’ means Volkswagen Emporium. All rights reserved.

The sites www.volkswagenemporium.co.uk are owned by Volkswagen Emporium. Volkswagen Emporium is operated as a sole trader. Trading address : Volkswagen Emporium (The Works) Boscombe Road, Worcester Park, Surrey KT48PJ

All content on this site is protected by international copyright law.

This site and all of its contents are the copyright of Volkswagen Emporium, all rights are reserved.Volkswagen Emporium also owns a copyright in the site as a collective work and/or future compilation or arrangement of its contents

No part of these publications may be reproduced, stored in a retrieval system or transmitted, in any form or by any means electronic, mechanical, photocopying or otherwise without prior permission of the copyright owner.

The Volkswagen Emporium 'shop', 'website' and all other names, logo's, icon's and trademarks associated with and identifying the products and services of the site are the property of Volkswagen Emporium. Other product, company names, logo's or trademarks mentioned in the site maybe marks of third-party owners or supplies for product identification purposes.

Volkswagen Emporium is not endorsed by, sponsored by, affiliated with or otherwise authorised by any of the product supply companies.

The owner reserves the right to alter or amend these terms and conditions at any time without prior notice. Any changes are effective immediately following publication on the site, you are advised to check and review the terms and conditions to ensure you are aware of any changes made.

This site is provided for information, education and entertainment purposes only. It cannot be reproduced, transmitted, distributed or used in advertising, public performance or display or any other uses not outlined here without written consent from the owner & author.

The site owner uses reasonable efforts to include accurate and up to date information on this site,it makes no warranties or representations as to the accuracy or reliability of such information or material linked to or from this site. The company cannot monitor the content not produced by the company and any views expressed by third parties on these pages are not representative of the views of the company. The information on this web site is designed for informative purposes only. The company have no liability whatsoever in respect of any use which you make of such information.

LIMITED USER LICENCE

Any downloads from this site are subject to the limited user licence

The content on this site is the property and copyright of Volkswagen Emporium & Wiltshire Originals and is intended for personal use only, by downloading any media, logo’s or files from the site you agree that you will only use them for personal, non-commercial home use and will not copy, reproduce, upload, republish, alter, modify, adapt, sell, transmit, broadcast, replicate, distribute or use in public display or performance without seeking prior written consent from the author. Modification of the materials or use for any other purpose is a violation of copyright and other proprietary rights.

This limited user licence is granted providing you agree to all the terms and conditions shown, the licence may be revoked at any time

GENERAL USE OF THE INTERNET

We would advise any parent or guardian to closely monitor use of the internet by minors.

By accessing our web pages, you assume all risks associated with the use of this site and the internet, including any risk to your computer, software or data being damaged by any virus, software, or any other file that might be transmitted or activated via one of our web pages or your access to it. We shall not in any event be liable for any direct, indirect, punitive, special, incidental, or consequential damages, including, without limitation, lost revenues, or lost profits, arising out of or in any way connected with the use or misuse of the information or lack of information on the web site or any links provided.

Contacting Volkswagen Emporium by E-MAIL

Contact us by e-mail at chrisvolkswagenemporium@btinternet.com

Contacting Volkswagen Emporium by POST

To contact us by post, please send an e-mail to chrisvolkswagenemporium@btinternet.com for our trading address (This is to stop junk mail)

2.SHOPPING WITH VOLKSWAGEN EMPORIUM

2.1 Products can be purchased from our web site by using the shopping cart, completing the on-line order form and submitting your card details via the PAY PAL secure server

2.2 You are deemed to have placed an order with us once you have accessed our online check out. As part of the ordering process you can review your order and correct any errors or omissions, on confirmation payment will be taken from your card. We will then send you an e-mail confirming your order, listing the items purchased

2.3 Our acceptance of and order takes place when the goods are despatched from our depot. We will send you a despatch confirmation via e-mail. When the goods are despatched the purchase contract will have been fulfilled, unless we have notified you that we do not accept your order, or you have cancelled your order prior to despatch.

We may refuse to accept an order if:

A) Goods are not available or out of stock

B) We are unable to gain authorisation for your payment

C) There is a pricing or product description error

D) You do not meet any eligibility criteria set out in these terms and conditions

2.4 By purchasing products from this site, you certify and agree that you are authorized to do so, that you are the legal age to purchase the items and that you are authorized to use whatever payment medium (ie credit card, debit card, cheque etc)that is being used for purchases and payment.Intercoms R Us Ltd accepts no liability whatsoever for any purchases made contrary to this agreement.

3.METHODS OF PAYMENT

3.1 You can pay with the following cards, via our PAY PAL credit clearing provider

Visa

Visa/Delta

Mastercard

Switch/Maestro

Solo

3.2 All debit and credit card transactions are carried out by our card clearing service PAY PAL, once transferred to their server all transaction details are fully encrypted for your security.We do not store or retain any of your financial details ie(credit / debit card numbers)from your transaction. PAY PAL is solely responsible for the security of your information through their credit card clearing system. Please contact them directly through their web site about their services, security, privacy and other policies.

3.3 Any fraudulent use of credit and debit cards will be reported to the card issuing company for investigation

4.DELIVERY OF GOODS

4.1 Delivery area is currently the UK MAINLAND but may be extended to the rest of Europe in the future, watch this space

4.2 Our mission is to dispatch all orders within 1-3 days of receipt, subject to stock availability this means that you should receive your order within 1 week (UK Mainland)

4.3 This company will not be liable for any loss to you, as a consequence of late delivery of goods

4.4 All orders will be sent by recorded delivery to the card holders address and will have to be signed for on delivery

4.5 All goods are supplied with a manufacturers 12 month warranty. This warranty does not cover goods that are misused or forcibly damaged

5.PRICING POLICY

5.1 All prices shown on this site are as stated. Postage and packing costs are extra

5.2 Where there is a separate charge for packing, carriage and insurance these prices will be displayed elsewhere on the web site and are subject to change from the postal provider / Delivery service.

5.3 Our prices are reviewed periodically.

5.4 Any delivery charges are displayed in the check out window, prior to completion of order.

5.5 All prices shown are in £ BRITISH POUNDS

6.REPLACEMENTS and FAULTY ITEMS

6.1 Before returning anything you feel is faulty, contact us on 07703 209663 or send an e-mail to chrisvolkswagenemporium@btinternet.com explaining A)The make and model B)the exact nature of the fault.

6.2 We reserve the right to test all returned items before a refund or exchange is issued

6.3 We do not send out advanced replacements, if you require a replacement item you can either

A) Order a new part from the web shop and return the faulty item for inspection and refund

B) Send item back and wait for the test and (replacement,if the item is found to be faulty), if item is found to be operational when tested, we will contact you with our findings and the goods will be returned to you after payment of a test and delivery charge

6.4 Volkswagen Emporium will not be liable in any way for loss of earnings, production of labour time or any other associated costs resulting from the installation of our products

7.CANCELLATION AND RETURN OF GOODS

7.1 If you wish to cancel your order you can:

A) Send an e-mail to chrisvolkswagenemporium@btinternet.com before we have dispatched the order.

B) Return goods you have ordered from us for any reason within 7 days of receipt, for a full refund or exchange. The cost of returning the goods shall be paid by you.

7.2 Upon receipt of the goods in its original condition (ie any seals and shrink-wrap intact) we will give you a full refund of the amount paid for the product(s)less the delivery charge

7.3 Credit / Refund will not be made under any circumstances for items older than 90 days

7.4 The right to return the goods as set out in 7.1 A & B shall not apply in the following circumstances:

A) If the product has been used.

B) If the products the packaging has been unsealed or is not returned in a saleable condition (ie parts missing, scratched or scuffed items etc)

C) Special order or customised items

D) If you ordered incorrectly or no longer require the items(20% Handling Charge will apply)

Items returned using standard Royal Mail or any other provider is at your own risk, Volkswagen Emporium hold no responsibility of liability for loss or damage to returned items in transit

Clause 7.4 does not affect your statutory rights

8.AVAILABILITY OF SITE

8.1 We aim to have this web site available 24 hours a day, however during maintenance and updating periods or for reasons beyond our control use of the site will be suspended without prior notice

8.2 We will not be liable for any reason if this web site is unavailble at any time or period

9.LINKS TO AND FROM THIS SITE

9.1 We do not provide any links from this web site for safety reasons, as we cannot control material posted on third party sites.

9.2 If you would like to link to this web site, you may do so only with a text link (ie http://www.volkswagenemporium.co.uk)

9.3 You may not copy the index / homepage of this site.

9.4 You may not copy, alter or reproduce any TRADEMARKS or LOGO'S used on our site

9.5 You may not use our name to promote or imply endorsement of your products or services

9.6 You shall fully compensate our company for any loss or damage due to misuse of our company trademarks,logo's and intellectual property.

10.PRIVACY POLICY

10.1 Volkswagen Emporium is committed to preserving the privacy of all visitors or users of its web site :www.volkswagenemporium.co.uk.

10.2 Volkswagen Emporium does not distribute, sell or rent your name or personal details ie(credit or debit card numbers) of your transactions. PAY PAL is solely responsible for the security of your information through their credit card clearing system. Please contact them directly through their web site about their services, security, privacy and other policies.

10.3 By registering via our log in process or ordering products from the on-line shop, you consent to the collection, use and transfer of your information.

10.4 When you register for an account you will be asked for information about yourself including your name, address and password.

10.5 All credit card clearing is provided by PAY PAL over their secure servers and is fully encrypted to prevent fraud.

10.6 Any personal account/log in information retained will be stored on our secure server

10.7 Volkswagen Emporium, will own the rights to, and reserves the right to use, all suggestions, ideas, reviews, ratings and other content submitted to our site, through e-mail, post or any other method.

11.COOKIES

11.1 We may use "cookies" to make the ordering process more user intuitive. Cookies are small amounts of data that are stored on the hard drive of your computer

11.2 "Cookies" make it faster and easier for you to log into our site, if you choose via the settings on your computer not to receive cookies, certain aspects of the site may not function, including the shopping cart.

12.LEGAL STUFF

12.1 These TERMS AND CONDITIONS are written in accordance with English law, any disputes arising in connection with these terms and conditions shall be subject to the exclusive juristiction of the English courts.

12.2 Any clause in these TERMS AND CONDITIONS found to be invalid by a British court of law, will not affect the validity of any remaining clauses, which shall continue to have full force and effect.

12.3 Intercoms R Us Ltd Ltd enforces its intellectual-property rights to the fullest extent of the law

13.DISTANCE SELLING REGULATIONS

13.1 The Distance Selling Regulations 2000 are designed to protect customers who are not physically present with the seller at the time of purchase. They cover purchases made via email and the internet, together with telephone and mail order.

They only apply to transactions between businesses and consumers(individuals acting outside the course of their business) and do not include business-to-business contracts and auctions.

Under the regulations, consumers have the right to:

details in writing about the supplier and the terms of the transaction

written confirmation of their orders

further information, including a notice of cancellation rights, the complaints procedure, after-sales services and guarantees

delivery within 30 days unless otherwise agreed

Consumers have a cooling-off period of seven working days in which to cancel the contract, starting from when the goods are received, without having to give a reason. If no details of the cooling-off period have been given by the supplier to the consumer, it is extended to three months.

The right to withdraw can be exercised by the consumer even after the goods have been delivered, or the services have been provided. The consumer is entitled to receive a full refund for a cancelled contract within 30 days.

There are some exceptions to these rights of cancellation, including:

contracts for the provision of accommodation, transport, catering or leisure services, where these services are supplied on a specific date or for a specific period

the sale of customised goods or perishable goods

sealed audio or video recordings, or software, which have been opened

sales by auction

PHEW !That all for now FOLKS !, Please enjoy the site and store ! any QUESTIONS, COMMENTS OR SUGGESTIONS about our policies, terms, products and services please contact us.